Description
Job Summary:
We are seeking an Administrative Assistant for customer service and technical support, responsible for handling service requests, scheduling technicians, issuing invoices, and managing after-sales activities.
Key Highlights:
1. Customer service and technical support experience is a plus.
2. Organized work environment and growth opportunities.
3. Requires proactivity, good communication skills, and organization.
We are looking for an **Administrative Assistant** with experience in **customer service and technical assistance support**, to join our team. Key Responsibilities:
* Customer service (phone, WhatsApp, and e\-mail)
* Opening and tracking technical service requests
* Supporting the technical assistance team
* Scheduling technicians
* Issuing invoices and administrative control
* Managing after\-sales activities
* Organizing documents and reports
Requirements:
* Proven experience in customer service
* Experience in technical assistance support (an important advantage)
* Strong verbal and written communication skills
* Organization and proactivity
* Basic/intermediate computer skills (Microsoft Office)
Desired Profile:
* Agile and solution-oriented individual
* Professional demeanor
* Ability to interact effectively with customers
* Capacity to work under demand and pressure
We Offer:
* Market-competitive salary
* Benefits
* Organized work environment
Job Type: Full-time CLT
Salary: R$1\.616,67 \- R$1\.899,65 per month
Benefits:
* Health insurance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site