Job Summary: The Technical Consultant will be responsible for providing technical support to customers, diagnosing issues, and ensuring satisfaction through high-quality service. Key Highlights: 1. Specialized technical support 2. Diagnosis of mechanical and electronic issues 3. Customer satisfaction guarantee We are seeking a Technical Consultant to join our team. The professional will be responsible for providing technical support to customers, diagnosing mechanical and electronic issues, and ensuring customer satisfaction through high-quality service. Responsibilities: . **Ensure service and customer service quality** · Verify and enforce correct completion of the Manufacturer’s Control Tools; · Install protective covers (for seats, floor mats, steering wheel, and gear shift and handbrake levers) in front of the customer at all times; · Monitor proper application of brand methods and procedures (e.g., use of protective covers); · Ensure scheduling system functionality; · Receive vehicles from the workshop and open service orders; Perform maintenance service sales; **Requirements:** High school diploma; Office software proficiency; Driver’s license. Primavia is a dealership group operating for 30 years, representing the manufacturers: OMODA \| JAECOO, BYD, FIAT, RENAULT, NISSAN, JEEP, RAM, PEUGEOT, CITROEN, CHERY, YAMAHA, and VENTURA EXPERIENCE, with locations across 13 cities in the states of Minas Gerais, Goiás, Bahia, Tocantins, and the Federal District. Its objective is to enhance competitiveness factors for its dealerships. For more information: https://www.grupoprimavia.com.br Employment Type: Full-time CLT Compensation: R$1\.621,00 per month Benefits: * Transportation allowance Experience: * Customer Service (Mandatory) License/Certification: * Category B Driver’s License (Mandatory) * Category A Driver’s License (Preferred) Work Location: On-site