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Location:
Redencao
Category:
Other16

Indeed
ANALISTA DE PROCESSOS I
**Description**
\-Monitor and guide manufacturer programs in the sales department, reviewing procedures daily to ensure employees are aware of their responsibilities,\- Systematically analyze internal customer satisfaction survey reports ISC (Customer Satisfaction Index) and NPS (Net Promoter Score) from Toyota to verify correct execution of PVT steps, reporting daily to the sales manager,\- Review potential problems or suggestions raised by the customer regarding the vehicle, based on contact made by the sales consultant,
**Responsibilities and duties**
\-Monitor and guide manufacturer programs in the sales department, reviewing procedures daily to ensure employees are aware of their responsibilities,\- Systematically analyze internal customer satisfaction survey reports ISC (Customer Satisfaction Index) and NPS (Net Promoter Score) from Toyota to verify correct execution of PVT steps, reporting daily to the sales manager,\- Review potential problems or suggestions raised by the customer regarding the vehicle, based on contact made by the sales consultant,
**Requirements and qualifications**
High school diploma;Basic computer skills (Windows, Word and Excel);Driver's license category B;Experience in sales area will be a differentiator.
ALL POSITIONS ARE AVAILABLE FOR PCD

R. Frei Gil de Vila Nova, 40 - Núcleo Urbano, Redenção - PA, 68553-220, Brazil
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