If you are organized, detail-oriented, and have skills in analysis and process monitoring, this opportunity is for you. The Warranty Specialist is responsible for ensuring the correct flow of warranty parts with the manufacturer, guaranteeing compliance with established deadlines and regulations, as well as providing technical argumentation in cases of disputes. Here, you will have the chance to work in a strategic department, directly contributing to the quality of our service and customer satisfaction. **Main Responsibilities:** * Analyze parts to determine warranty coverage; * Correctly identify, register, and store warranty parts; * Issue warranty claims through the IHS system; * Prepare and issue invoices for warranty parts; * Send documentation and parts to the manufacturer as required; * Monitor the progress of warranty processes until completion; * Act on reversing rejected claims by providing technical and documentary justifications; * Ensure organization and control of internal deadlines and procedures related to warranties. Minimum Education: High School (Secondary Education) * TRANSPORTATION ALLOWANCE * MEAL ALLOWANCE * HEALTH AND DENTAL INSURANCE