Job Summary: Professional for production and COP support, assisting installers, clarifying technical doubts, routing services, and monitoring performance indicators. Key Highlights: 1. Field team support and daily routines 2. Technical issue resolution and service organization 3. Performance indicator monitoring **PRODUCTION SUPPORT / COP – WITH EXPERIENCE** Work Location: **Don Maria de Souza Street, 510 – Piedade, Jaboatão dos Guararapes – PE, 54400-260.** Interested candidates should send their resumes via WhatsApp: **(62) 99285-3880** or email: **m.silva28@procisa.com.br** **Responsibilities:** * Field installer/technician support: Assistance with daily routines related to onboarding and technical visits. * Technical doubt clarification: Resolution of technical issues during task execution. * Service routing: Organization and assignment of services to field teams. * Indicator control: Filling out and monitoring spreadsheets related to performance indicators (COP). **Skills and Attitudes:** * Leadership: Ability to lead and guide the team. * Proactivity: Initiative to act and resolve problems. * Determination: Persistence and focus on objectives. * Responsibility: Reliability and commitment to tasks. * Dynamism: Adaptability and energy to handle diverse situations. * Effective communication: Ability to communicate well with team members and superiors. **Requirements:** * Experience in this role. * Completed high school education. **Salary and Benefits:** . Salary: **R$ 4,219.75** + Variable . Working hours: **5x2 shift from 08:00 AM to 5:00 PM** . Company mobile phone . Transportation allowance (VT) . Meal/food allowance (VA/VR): **R$ 27.50/day**, average of **R$ 715.00/month** . Pharmacy benefit plan . Health insurance – Hapvida . Dental insurance – METLIFE . Partnership with BlueFit gym . Life insurance . Profit-sharing program (PPR) Employment Type: Permanent/CLT Compensation: R$4,219.75 per month Benefits: * Medical assistance * Dental assistance * Company mobile phone * Food basket * Commercial agreements and discounts * Profit sharing * Life insurance * Meal allowance * Food allowance * Transportation allowance * Company vehicle Selection Question(s): * Have you previously worked in field team support (installers or technicians)? If yes, for how long and at which company? * Have you worked with distribution of service orders (OS)? * Can you manage multiple simultaneous demands and tight deadlines? * Are you available to work onsite in Jaboatão dos Guararapes, Piedade neighborhood? Work Location: Onsite