If you are a proactive, organized person who loves working with administrative process analysis and optimization, we have an opportunity for you! If you identify with this role and want to be part of a motivated and continuously evolving team, apply now! **Responsibilities and assignments** **The challenges you will face:** * Coordinate **medical-hospital care approvals**, observing the respective requirements of insurance providers, such as DUT (utilization guidelines), requests for submission of medical reports or complementary exams; * Direct contact with clients to assist with denied services, appointment scheduling, and procedure authorizations. * Preparation of claims reports. **Requirements and qualifications** **It would be important for you to have:** * Proficiency in Microsoft Office suite (Word, PowerPoint, basic Excel); **Desirable:** knowledge of operational routines related to benefits: * Familiarity with benefits operational procedures; **Additional information** **Benefits** * Medical insurance; * Dental insurance; * Meal voucher or food voucher; * Transportation allowance; * Life insurance; **In addition to these benefits, we offer:** * Excellent work environment, light, welcoming and dynamic; * Birthday day off; * Pharmacy card; * Benefits club (various partnerships with exclusive discounts); * Partnership with Sesc; * Discounts on our products (insurance); * Movie ticket discounts; * Total Pass (gym partnership); * Auster – Strengthening emotional balance; **Working hours: To be defined** **Work location: Boa Viagem/Recife** We are a global fintech that **brings together people and technology to offer personalized solutions** in insurance, reinsurance, benefits, cybersecurity, and other areas. In Brazil, our story began with the acquisition of It’sSeg Company. Today, we continue stronger than ever, combining **intelligence, data, and close relationships** to deliver sustainable results. **Our way of working:** We are among the leading insurance brokers and consulting firms in the country, driven by **curiosity, strategy, and collaboration**. We believe the best results arise from teamwork and a constant pursuit of innovation. Here, you'll find opportunities to **grow, learn, and transform**. We respect your background, experiences, and believe an **inclusive and welcoming environment** adds value to our business. If all of this resonates with you, come be part of our story!