Job Summary: Manage and direct a team of technicians, ensuring repairs and tests are performed in accordance with technical and quality standards. Key Highlights: 1. Lead and guide the Repair Technicians team 2. Ensure compliance with internal policies, quality, and safety 3. Serve as the escalation point for technical issue resolution Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform how over 75 million people worldwide deposit and shop in this hyper-connected, consumer-centric world. Join us to connect people to innovative solutions! We are seeking an **Operations Supervisor** to work in Recife. **Responsibilities** * Provide guidance and direction to the Repair Technicians team * Manage team activities related to repairs and testing of mechanical and electromechanical assemblies and subassemblies * Ensure the team has all necessary instructions, documents, and resources to perform tasks correctly * Ensure work performed meets established technical, product, and quality requirements * Supervise the team daily: assign tasks, set priorities, and monitor performance * Monitor activities related to fault identification, isolation, correction, as well as disassembly, cleaning, and refurbishment of products and equipment * Serve as the escalation point for technical queries and process-related issues, ensuring continuous problem resolution * Support process improvement initiatives and changes as directed by management Ensure compliance with internal policies, ESD requirements, quality, and safety * **Qualifications** * Technical or Bachelor’s degree in Electronics, Electrical Engineering, or related fields * Knowledge of Lean Manufacturing * Knowledge of Performance Indicator Management * Electronic Assembly certifications are a plus * At least 1 year of experience in the field * Intermediate English **(mandatory)** due to interaction with global teams * Availability to work **100% on-site in Recife, PE** \#LI\-FL1
João Silva
Indeed · HR
João Silva
Indeed · HR
