Customer Service Intern

Description

Job Summary: In-person customer service, sales of healthcare services, administrative support, and appointment scheduling for a healthcare access platform. Key Highlights: 1. Customer service and sales of healthcare services 2. Customer support with information and guidance 3. Opportunity for professional growth SiMCo was founded with the mission of providing high-quality medical and dental care to the 150 million Brazilians who do not have private health insurance. SiM stands for "Service for Inclusion in Medicine", and the green color symbolizes a green light for accessible, high-quality healthcare. Join us in building Latin America's largest and best healthcare access platform! **Note**: We are hiring under a contractual arrangement, with a weekly workload of 30 hours. **Responsibilities**: * In-person customer service and sales of healthcare services; * Administrative support; * Presenting quotations and providing guidance on consultation fees, diagnostic tests, and other clinical services; * Scheduling consultations and diagnostic tests via system; * Supporting customers by providing information, clarifications, and guidance. **Requirements**: * Currently enrolled in a Technical or Undergraduate program in Administration, Management Processes, Hospital or Commercial Management, or Human Resources. * Expected graduation: within 1 year or more; * Basic computer skills; * Prior experience in commercial roles involving sales and/or targets is a plus. **Benefits of joining our team**: * Internship stipend; * Variable compensation; * Transportation allowance; * Total Pass; * SiM Clinic subscription\+(Primary subscriber \+ 5 free dependents); * Birthday day off; * Opportunity for professional growth. SCHEDULE: 08:00 \- 14:00 **DiversificaSIM** SiMCo believes in the value diversity brings! Through DiversificaSiM, our Diversity Committee, we design initiatives to strengthen DE&I themes across the company. Minimum Education Level: Technical Course