ProfiDriver

Description

Job Summary: Responsible for training customers on the operation and optimal use of heavy-duty and extra-heavy-duty vehicles, ensuring technical delivery and customer satisfaction. Key Highlights: 1. Practical and theoretical heavy-duty vehicle training 2. Leading technical field trips for on-site training 3. Technical delivery of new vehicles and customer support ##### **Description** Job Purpose Responsible for training customers on the operation and optimal use of heavy-duty and extra-heavy-duty vehicles, ensuring correct technical delivery, maximization of vehicle performance, and customer satisfaction. Main Responsibilities: * Conduct practical training with customers, prioritizing extra-heavy-duty vehicles and other VW line models. * Deliver theoretical training in auditoriums covering vehicle operation, maintenance, and best usage practices. * Lead technical field trips with customers for hands-on training, with availability for consecutive periods of 10 to 15 days. * Prepare detailed reports of visits and training sessions, ensuring activity documentation and customer feedback collection. * Perform technical acceptance of vehicles arriving from the factory, ensuring compliance and quality. * Execute technical delivery of new vehicles to customers, guiding them on functionalities, operation, and required care. * Support the new vehicles department in administrative tasks when necessary. Requirements Education: • Bachelor’s or technical degree in related fields such as Mechanics, Automotive, or Engineering. Experience: • Experience with heavy-duty or extra-heavy-duty vehicles. * Experience in technical training or customer service is a plus. Knowledge: * Technical knowledge of heavy-duty vehicle operation and maintenance. * Ability to conduct theoretical and practical training. Other Requirements: * Driver’s license compatible with heavy-duty vehicle operation (Category E). * Availability for frequent travel (10 to 15 consecutive days). * Strong communication, teaching ability, and interpersonal skills. Behavioral Competencies: * Clear and didactic communication * Proactivity * Organization and discipline * Customer focus * Flexibility and adaptability ##### **Requirements** ### **Additional Information** * **1 Opening** * **Company:** Veneza \- Veneza Diesel Matriz * **Employment Type:** CLT * **Address:** Av Mal. Mascarenhas de Morais, Imbiribeira \- Recife / PE * **Working Hours:** 08:00 \- 18:00 * **Work Days:** Monday to Saturday * **Transportation Allowance:** Yes * **Meal Voucher:** Yes * **Health Insurance:** Yes * **Dental Insurance:** Yes * **Life Insurance:** Yes * **Education Level:** Completed Higher Education * **Experience Required:** Yes * **Driver’s License:** Category "E" * **Field of Study:** Engineering, Mechanical Technician