Description
NTI is an authorized reseller of Autodesk, Microsoft, and Adobe products and services, and currently has new opportunities for professionals seeking to work in a strategic position focused on **customer success** or **technical support for the sales team**.
We seek proactive, communicative professionals with strong technical capabilities to ensure customers understand the value of **Autodesk solutions**.
**RESPONSIBILITIES AND DUTIES**
* Support the sales team with technical presentations and demonstrations of solutions;
* Understand customer needs and propose suitable solutions in a consultative manner;
* Conduct onboarding and follow up with active customers, ensuring alignment of expectations and proper use of solutions;
* Maintain ongoing relationships with the customer portfolio to promote retention and identify new opportunities;
* Respond to technical inquiries and support decision-making during the pre\-sales process;
* Collaborate with internal departments to deliver integrated, high-value solutions;
* Develop technical materials and stay updated on the latest developments and trends in Autodesk technologies.
**REQUIREMENTS AND QUALIFICATIONS**
* Bachelor's degree in Mechanical Engineering, Production Engineering, or related fields.
* Strong verbal fluency, public speaking ability, objectivity, and capacity to identify business opportunities.
* Knowledge of Autodesk solutions such as Revit, Inventor, Civil 3D, InfraWorks, AutoCAD, and other engineering software.
* Valid driver's license and availability for travel (company car).
**ADDITIONAL INFORMATION**
* Salary: negotiable base \+ performance-based bonus.
* **Benefits:** Meal Allowance \+ Food Voucher, Transportation Allowance, Life Insurance, Health Insurance, Dental Plan, English and undergraduate study subsidy, access to NTI E-Learning Platform and Wellhub.
* On-site CLT employment in Recife/PE.
* 40-hour weekly work schedule.