Store Attendant

Description

We are looking for a **Store Attendant** to sell Group Brisanet products and services in accordance with customer and company needs. In addition, to monetize an existing customer base and retain customers undergoing cancellation processes. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of Group Brisanet; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Sell Group Brisanet products and services in accordance with customer and company needs; * Train new colleagues and cover for peers’ vacations across other stores, as needed; * Monetize an existing customer base and retain customers undergoing cancellation processes; * Activate and support mobile telephony services; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration updates, information updates, and due date changes; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, correct closure of doors and windows, and accurate system logging—thereby safeguarding premises integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Proficiency in sales techniques and customer service; * Basic mathematics skills; * Knowledge of sales methodology and negotiation techniques. **Preferred qualifications:** * Currently pursuing undergraduate studies in Administration, Commercial Management, or related fields; * Familiarity with Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deducted Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.