Intern - Olinda

Description

Job Summary: Customer service intern to provide clear information and resolve issues in a courteous, efficient, and empathetic manner. Key Highlights: 1. In-person and empathetic customer service 2. Teamwork to ensure high-quality service 3. Efficient resolution of problems and complaints **About Logos** Founded in 2005 in Maranhão, **Logos** is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including In-Person Service, Telephone Support, and Digital Channels such as chat and online platforms, offering integrated and innovative solutions to meet customers' needs efficiently. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and, above all, by valuing people—who lie at the heart of everything we do. We are seeking an intern to deliver courteous, efficient, and empathetic customer service, providing clear information about the company's products and services. **Responsibilities** * Provide in-person customer service. * Receive and assist customers courteously and amicably. * Issue service requests. * Provide accurate information regarding products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Maintain a clean and organized service area. * Collaborate with other service representatives to ensure high-quality service. **Requirements** * Currently enrolled in high school and/or undergraduate studies in administrative or related fields; * Proficiency in Microsoft Office; * Basic computer skills; * Portuguese language proficiency; * Good typing speed. **Additional Information** * Availability to work from Monday to Saturday. * Working hours from Monday to Friday \- afternoon: 9:00 AM to 2:12 PM * Saturdays: 9:00 AM to 1:00 PM * Weekly working hours: 30 hours