Intern - Olinda

Description

Job Summary: We are seeking an intern to provide courteous, efficient, and humanized customer service, delivering clear information about the company’s products and services. Key Highlights: 1. In-person and humanized customer service 2. Efficient resolution of problems and complaints 3. Teamwork to ensure quality service **About Logos** Founded in 2005 in Maranhão, **Logos** is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including In-Person Service, Telephone Support, and Digital Channels such as chat and online platforms, offering integrated and innovative solutions to efficiently meet customer needs. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and—above all—the appreciation of people, who sit at the heart of everything we do. We are seeking an intern to deliver courteous, efficient, and humanized customer service, providing clear information about the company’s products and services. **Responsibilities** * Provide in-person customer service. * Receive and assist customers courteously and amicably. * Issue service requests. * Provide accurate information regarding products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Maintain a clean and organized service area. * Collaborate with other service representatives to ensure quality service. **Requirements** * Currently enrolled in high school and/or undergraduate studies in administrative or related fields; * Proficiency in Microsoft Office; * Basic computer skills; * Portuguese language proficiency; * Good typing speed. **Additional Information** * Availability to work from Monday to Saturday. * Working hours from Monday to Friday (afternoon): 09:00–14:12 * Saturdays: 09:00–13:00 * Weekly working hours: 30h