PROCESS ASSISTANT II

Description

Job Summary: Opportunity for a Process Assistant II in Recife, focused on identifying, documenting, designing, implementing, monitoring, and evaluating organizational processes, as well as handling service requests. Key Highlights: 1. Identify and document organizational processes 2. Responsible for designing, modeling, and implementing new processes 3. Monitor and evaluate the performance of organizational processes IEL/PE – PROCESS ASSISTANT II **APPLICATIONS:** FEBRUARY 19, 2026 TO FEBRUARY 24, 2026 **Work Location:** Recife/PE Opportunity Details **Number of Positions:** 1 (immediate hiring, indefinite term). **Talent Pool:** Valid for 6 months, extendable by an additional 6 months at the institution's discretion. During the talent pool validity period, candidates may be invited for positions in other units within the same region, with possible adjustments to benefits, working hours, or workload, as required. What We Expect From You? **Desired Profile:** **Mandatory Academic Qualification:** Completed High School **Main Responsibilities:** Identify and document existing organizational processes and their limitations. Design and model new organizational processes. Coordinate the implementation of new organizational processes, ensuring effective change. Monitor and evaluate the performance of organizational processes to ensure effectiveness. Update regulatory documents. Handle service requests. **Mandatory Experience:** Minimum of 6 months of proven experience in the field. **Technical Competencies:** Basic knowledge of process modeling techniques and tools, and flowcharts. Proficiency in process performance data and metrics. Microsoft Office Suite. **What We Offer:** **Compensation:** R$ 2\.339,09\. **Working Hours:** Monday to Friday – 8:00 AM to 5:00 PM **Benefits:** Medical and dental assistance; Meal Allowance or Food Voucher; Day Off; Childcare Assistance; Corporate University; Private Pension Plan; Career Development Program. **Selection Process:** Eliminatory Stages All communication will be conducted exclusively via e\-mail. Please monitor your inbox closely to avoid missing deadlines! 1\. Application **2\. Written Exam \| Syllabus:** Portuguese Language; Logical Reasoning; Basic Computer Skills; Microsoft Office Suite; Public Service Delivery; Business Process Management (BPM); Efficiency Measurement and Management. 3\. Resume Review 4\. Behavioral Interview 5\. Technical Interview 6\. Finalization and Result Announcement. **Tie-breaking Criteria (in case of ties):** Candidates with Disabilities (PCD); Higher score in the manager interview; Longer professional experience in the field; Better performance across selection stages.