Description: * Bachelor's degree completed or in progress in Computer Science, Computer Engineering, Computer Networks, or related fields. * Experience with Fortinet Fortigate Appliances; * Solid knowledge in configuration and support of Ubiquiti Switches, Radios, and Unifi Dream Machine; * Solid expertise in implementing and administering Windows Server 2025 with all its main services including advanced customization, DNS, DHCP, DFS, AD DS replication, HA, GPOs, AD CS, AD FS; * Solid knowledge of Microsoft Entra ID; * Knowledge of compliance and security practices in on-premises and cloud environments; * Experience with Zabbix/Grafana; * Experience with Milvus Helpdesk management platform; * Experience with Kaspersky Business Hub platform; * Organized with attention to detail; * Proactive with focus on continuous improvements; * Technical autonomy with ability to follow instructions; Desirable Certifications * Zabbix Certified Professional (ZCP) * ITILv3 * MCP * Cobit * Act as the liaison between IT and business areas, ensuring alignment and mutual understanding, translating operational and strategic business needs into IT requirements, and ensuring business areas understand the limitations, possibilities, and impacts of proposed technological solutions; * Provide support for IT infrastructure (on-site and cloud), ensuring performance and security; * Administer cloud services such as AWS, Google Workspace, and Microsoft 365; * Ensure high availability of distributed environments and connectivity between sites; * Optimize Information Technology department activities, including project design, implementation, rationalization, process redesign, and system integrations; * Monitor network traffic and identify potential failures or security threats; * Implement and maintain security policies based on best practices and standards (ISO 27001/27002, LGPD, etc.); * Collaborate in creating and maintaining business continuity strategies (RTO and BCP); * Follow incident, problem, and change management procedures according to ITIL processes; * Develop and update procedures in the knowledge base; * Serve as the point of contact for IT infrastructure service providers; * Research and identify applicable new technologies for the company environment; * Perform continuous monitoring of infrastructure status using Zabbix. * Ensure all technology initiatives are aligned with the organization's strategic objectives. 2510090202491797278