Job Summary: Unit leader responsible for driving enrollments, ensuring excellence in customer service and retention, with a focus on commercial and team management. Key Highlights: 1. Operational and commercial leadership of the unit 2. Sales management, enrollment targets, and customer retention 3. Consultative sales skills and team leadership Unit Coordinator \- Lead the unit's commercial and administrative operations, ensuring enrollment growth, service excellence, and customer retention. • Manage the sales funnel and enrollment targets. • Lead and supervise the unit's team. • Organize schedules and class formations. * Operational and financial management of the unit. • Customer relationship management and retention. Commercial profile, capable of leading teams and motivated by goals and family engagement. • Prior experience in commercial management and team coordination required. * Strong consultative sales and negotiation skills. • Ability to lead people with organization and goal orientation. • Proficiency with digital tools (CRM, WhatsApp Business, Instagram, Excel spreadsheets). • Communicative, empathetic, and results-oriented.
João Silva
Indeed · HR
João Silva
Indeed · HR
