FOOD AND BEVERAGE SUPERVISOR

Description

Job Summary: Supervise and manage all Food and Beverage operations, optimize sales and costs, and ensure service quality and guest satisfaction. Key Highlights: 1. Lead and develop the Food and Beverage team. 2. Optimize sales and control costs to maximize profitability. 3. Ensure service excellence and deliver memorable guest experiences. Company Description We are Accor. We are the global leaders in Enhanced Hospitality. We are over 230\.000 hospitality specialists placing people at the heart of everything we do, creating new connections and emotions for our guests, nurturing a true passion for service and achievements beyond limits. Everything we do comes from the heart, which is why we are the world’s largest experts in the art of welcoming, connecting, and serving. We are much more than accommodation and hotels. Our promise is to exceed all expectations, promoting inclusion, care, and impeccable service. We stay attuned to the world and to what people seek. Leveraging the strength of our teams and our robust holistic ecosystem of brands and solutions, we are paving new paths to shape tomorrow’s hospitality and inspire new ways of experiencing the world. \#Be Limitless Do what you love, care for the world, challenge the status quo. By joining Accor, every chapter of your story is yours to write—and together, we can imagine tomorrow’s hospitality. We welcome you just as you are, and you’ll find a role and a brand that aligns with your personality. We support your daily growth and learning, ensuring your work brings purpose to your life. Job Description * Supervise Food and Beverage operations, guiding, prioritizing, and assigning tasks while resolving relevant operational issues. * Prepare and organize restaurant and buffet layouts, verifying table arrangements. * Conduct briefings jointly with kitchen and restaurant teams. * Maintain breakfast, lunch, dinner, and bar standards, adhering to food hygiene, handling regulations, and brand guidelines. * Ensure sales maximization and cost control to optimize profitability. * Participate in and contribute to Food and Beverage menu development. * Safeguard product and service quality across all outlets. * Welcome guests and monitor consumption, supervising and stimulating sales. * Continuously seek new suppliers to improve the restaurant’s cost of goods sold. * Develop the team daily and ensure knowledge of SOPs and best practices in Food and Beverage. * Monitor storeroom activities related to procurement, quality, and receiving. * Supervise and execute restaurant closing procedures to prepare the venue for the next shift. * Perform monthly closings and analyze prime cost, gross margin, and ABC curve with the immediate manager. * Drive and innovate restaurant initiatives aligned with the hotel’s location and local market. * Create an environment that encourages increased guest spending and delivers memorable experiences. * Maintain equipment and materials within the area of responsibility, keeping the workplace clean and organized. * Ensure physical, asset, and food safety for guests, staff, and the general public within the hotel facilities under your responsibility. * Support staff selection and development in collaboration with the Assistant Restaurant Manager / Restaurant Manager. * Upon identifying guest preferences, share this information with the Front Office team to update the ACDC, enabling personalized products and services for each guest and making every stay surprising. * Act as an ambassador for brand values and actively participate in Service Culture engagement initiatives. * Follow management guidance on selective waste collection and water and energy consumption to meet environmental objectives. * Perform other related duties as required by department/hotel needs. For roles in Combo / Tri Combo hotels, the employee must fulfill the responsibilities of this position across all involved hotels. Qualifications * Open Mindset * Customer Orientation * Self-Confidence * Communication * Teamwork * Proactivity and Initiative * Business Knowledge and Improvement * Attention to Detail * Discretion Additional Information Salary: Disclosed during the interview Benefits: Medical Plan – Co-payment Dental Plan – Optional On-site Cafeteria Profit Sharing Life Insurance