**If you are a dynamic professional who enjoys learning and is passionate about achieving outstanding results, this opportunity is for you! We are seeking a professional to take on the mission of spreading happiness while representing our company and bringing our strategy to life. Here’s what your day-to-day will look like:** Support the store manager’s leadership among the team members, taking responsibility—alongside others—for ensuring adherence to operational routines, including restocking, merchandising, inventory management, cash register closing, loss prevention, and more. Enforce company policies within your business unit and substitute for the store manager whenever necessary. **Responsibilities and Duties** * Provide in-store customer service whenever necessary; * Facilitate integration and training of new team members; * Conduct probationary period evaluations for new team members; * Monitor team performance and provide continuous feedback; * Train and develop team members for future growth opportunities within the company; * Ensure proper uniform usage and professional appearance of the team; * Manage negative and positive banked hours; * Prepare annual vacation schedules for team members; * Prepare monthly rotating shift and day-off schedules; * Ensure standardized merchandising across all store departments; * Maintain organization and cleanliness of common areas; * Ensure overall store cleanliness—including products, equipment, cash registers, and floors; * Ensure appropriate use and proper maintenance of IT equipment and furniture; * Prepare budgets for routine and corrective maintenance in the store—e.g., air conditioning, lighting, etc.; * Daily load pricing data onto POS systems and ensure price tags are updated; * Place replenishment orders directly from distribution centers; * Ensure standardized organization of receiving, storage, and/or aerial areas; * Periodically verify and control store inventory; * Verify merchandise both upon receipt and dispatch from the store; * Respond to monitoring center alerts related to alarm systems; * Collaborate with the loss prevention team to identify ways to mitigate losses; * Ensure proper handling of damaged goods per established procedures, as well as their sales performance; * Close and verify each cashier’s daily reconciliation; * Close and verify the store’s total daily financial movement; * Ensure fiscal transactions occur within required deadlines; * Monitor and report any regulatory inspections conducted at your branch to the relevant department. **Requirements and Qualifications** * Completed high school education; * Currently pursuing a bachelor’s degree is a plus; * Prior experience in this role; * Leadership, planning, communication skills, and ability to work effectively in a team. **Additional Information** * All our job openings are also available to People with Disabilities (PwD). Freitas is a household goods company founded in 1988, operating 34 stores across the states of Alagoas, Ceará, Bahia, Rio Grande do Norte, Pernambuco, and Paraíba, as well as wholesale operations nationwide. Our product line features over 15,000 items from leading manufacturers in the industry. Known for our excellent prices and extensive product variety, we continuously launch new items—and our slogan is “NEW EVERY DAY.” #joinfreitas