**EDUCATION:** * Bachelor’s degree in Administration or related fields; * Postgraduate degree in Business Management or related fields. **EXPERIENCE:** * Relevant professional experience in the role required; * Experience in the educational sector is a plus. **BEHAVIORAL COMPETENCIES:** * Leadership and People Development; * Strategic Vision; * Conflict Mediation; * Analytical Ability; * Strong Interpersonal Skills. **JOB MISSION:** * Ensure efficient and integrated management of Shared Services Center processes, guaranteeing standardization, quality, and agility in service delivery, promoting continuous improvement, resource optimization, and strategic business support. **RESPONSIBILITIES:** * Coordinate and supervise teams under direct supervision, monitoring tasks, evaluating employee performance according to technical-administrative needs, and measuring results to ensure continuous improvement; * Monitor and analyze all departmental KPIs and assume responsibility for the Action Plan and Improvement Plan to ensure achievement of goals and alignment with Strategic Planning and Institutional Parameters; * Provide data and analysis for strategic decision-making, present results, and ensure effective interdepartmental communication; * Lead and manage administrative, financial, accounting, tax, and HR departments; * Serve as a liaison between operations and senior management, ensuring achievement of financial and administrative objectives; * Identify opportunities for continuous process improvement aimed at standardization, operational efficiency, and cost reduction; * Act as the primary contact point between the SSC and client areas, ensuring clear communication and alignment of expectations; * Conduct performance review meetings and periodic results reporting; * Manage and develop the team, including training, feedback, and performance management; * Ensure compliance with internal policies, regulatory requirements, and applicable legislation; * Implement internal control policies to mitigate risks and optimize financial and administrative processes, among other duties relevant to the position. **BENEFITS:** * Meal Allowance (VA); * Dental Plan; * Partnerships/Discount Agreements; * 100% tuition scholarship for school-age children enrolled in the Recife Salesian College. **WORK SCHEDULE:** * 44 hours per week.