We have been consolidating our position in the market since 2011 as a company specialized in IT solutions, offering a portfolio of services including End User Support and Professional Services. In 2014, we became part of Grupo Rio Minas, further expanding our presence and now employing over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Today, we are a company recognized for the quality of our services, supporting major players in the market—including large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: Support Technician ### **Responsibilities** Perform diagnostics, corrective and preventive maintenance on desktops and laptops. Replace and install hardware components (e.g., memory, HDD/SSD, displays, keyboards, circuit boards, etc.). Format, configure, and install Windows operating systems and corporate software tools. Provide on-site technical support to users for IT incidents related to hardware and software. Log and update service tickets in internal support systems. Conduct functionality tests after repairs and issue technical reports when required. Carry out scheduled or emergency technical visits. Ensure equipment integrity and compliance with safety regulations. ### **Requirements** Proven experience as a Support Technician, IT Technician, or similar role. Solid knowledge of desktop and laptop hardware. Minimum Education: Technical Vocational Course Desired Qualifications: * Internet Informatics, Technical Vocational Course * Informatics, Technical Vocational Course * Systems Analysis and Development, Undergraduate Degree * Information Technology, Undergraduate Degree * Medical Insurance * Meal Voucher * University Partnership Program * Dental Plan * Food Allowance