Job Summary: Junior Field Service Analyst responsible for all IT demands, including cabling, networking, device configuration, and customer support. Key Highlights: 1. Full IT demand management 2. Network infrastructure maintenance and configuration 3. Technical support and customer service Multinational company located in Viamão hires for a third-party CLT position — RH MAIOR REGISTRATION, working onsite at AMBEV Viamão — RS POSITION: JUNIOR FIELD SERVICE ANALYST MP (Area): Field Process: front Tech SALARY: R$ 2742,22 BENEFITS: transportation allowance or transportation cost assistance: R$ 352.00/month + meal allowance: R$ 24.80/day + medical plan: employees only + dental plan provided by the union + food allowance: R$ 174.10 + PLR twice per year on average — two installments of R$ 175.80 each — prorated WORK SCHEDULE: 8:00 AM to 6:00 PM Monday through Thursday, and 8:00 AM to 5:00 PM on Friday JOB RESPONSIBILITIES: * Responsible for all IT demands * Cable crimping and cabling testing * Cable identification, fiber optic testing and splicing * Switches and router testing * Patch panel assembly * PC, laptop, and smartphone configuration/formatting * Proficiency in Microsoft Office suite and Microsoft collaboration tools * Knowledge of operating systems (Windows) * Ticket handling + customer support * Asset inventory * IT巡检 / Fast Field * Willingness to travel for visits to other units (if required) Minimum Education: Bachelor's Degree