As an **intern**, you will support the **Relationship Management** team in assisting users, suppliers, and customers—helping to resolve inquiries and monitor processes. Here, you **learn by doing**: how to communicate effectively, solve problems, and collaborate as part of a team—all with close mentorship and a **strong focus on your professional development**. If you are **communicative**, **curious**, and **enjoy turning questions into solutions**, this opportunity is for you! **\#JoinBern** **Responsibilities and Duties** **What will you do daily?** * Provide support to users, suppliers, and customers—clarifying doubts and guiding supplier registration. * Monitor and conduct re-evaluations of occupational safety and health documentation for supplier workers. * Record and handle incidents, seeking solutions through established system procedures. * Analyze reasons for contact to reduce incoming requests and contribute insights that support improvements to internal processes. **Requirements and Qualifications** **To excel in this role, you need:** * Currently enrolled in a Bachelor’s or Technical program in Administration, Business Management, Human Resources, or related fields; * Proficiency in Excel (basic to intermediate level); * Availability to work 6 hours per day. **Nice-to-have experience:** * Customer service experience. **Attitudes and behaviors that make all the difference:** **Clear and empathetic communication** — listening actively, expressing yourself clearly, and maintaining a positive, relaxed rapport with users, customers, and your team. **Proactivity** — identifying what needs to be done, acting autonomously, and seeking solutions. **Flexibility and adaptability** — embracing change and challenges with enthusiasm and learning along the way. **Additional Information** **\#WeArePeople**, and that’s why we support and value our team members! Here are some benefits we offer our **\#BernLovers**: Your effort is valued from day one! Our **internship stipend** is competitive and designed to support your professional journey—with recognition and responsibility. Working remotely? We’ve got you covered! With our **Home Office Allowance**, you’ll enjoy greater comfort and infrastructure to perform your tasks effectively—even from afar. And your birthday won’t go unnoticed here! You’ll receive a **Day Off** to celebrate however you like—whether relaxing, partying, or simply enjoying your day your way. More flexibility for you! When you need to visit the office, count on **Swile Mobility** assistance to simplify your commute—covering both public transportation and ride-hailing apps (Uber, 99, etc.). Fitness life? Leave it to **Wellhub (formerly Gympass)**: This benefit provides discounts at gyms and partner networks for physical activities, mindfulness, therapy, nutrition, and sleep quality—with plans starting at R$35.90/month. Ψ Mental health is also a priority here! We also provide access to the **Moodar** platform—a program offering exclusive plans for online psychotherapy so you can get support whenever needed. Want to grow with us? We offer training programs and a career development model that recognizes initiative and results; Our office is an innovation and collaboration hub! Here, you’ll find a space designed for co-creation—where ideas flow freely and connections happen naturally. Our spaces also include a **Corporate Mini-Market**, offering snacks at special prices—designed especially for our team; **Work schedule is light and balanced: 6 hours per day**, Monday through Friday—making it easier to balance studies and hands-on learning without compromise. **Employment Type:** Hybrid; **Location: Recife – PE** Easy access and a well-prepared environment ready to welcome you whenever needed! Awesome, right?! **\#JoinBern** We’re a people-first company, committed to delivering value in a straightforward and human-centered way across five business areas: Third-Party Management, Tax Consulting, BPO, Judicial Calculations, and HR Solutions. We were born from a **desire to do things differently—with boldness and a results-driven focus.** But we didn’t write this story alone; we grow alongside people. After all, **\#WeArePeople** Over our 29-year history, we’ve brought together **over 800 \#BernLovers**, spread across many locations—leveraging technology to **innovate fearlessly!** Here, **we celebrate our customers’ success**, and therefore our purpose is to support and positively impact our customers’ and their suppliers’ outcomes—maximizing results with security and challenging ourselves to **\#GoBeyond**! We serve companies of all sizes and sectors—including retail, government entities, financial institutions, oil & gas, energy, and many others—and with each one, we uphold the habit of **\#MakingThingsHappen**. And best of all? We’re all part of the same team: **\#WeAreAllBernhoeft**. So come join us! **\#JoinBern**!