Job Summary: QCA is seeking professionals to conduct operational workflow analysis, documentation, and organization, identifying improvements and supporting process standardization within an innovative environment. Key Highlights: 1. Join one of the most awarded law firms in the country 2. An environment that stimulates creativity and the use of cutting-edge technologies 3. Continuous team development and values such as integrity and empathy Join one of the most awarded law firms in the country! QCA combines the experience of professionals tackling its clients’ most critical challenges with the dynamism of today’s most innovative law firms, promoting continuous team development by applying law as a problem-solving tool. Here, you will combine technical knowledge and experience with an environment that stimulates creativity and the use of the latest technologies. **Responsibilities and Duties** * Analyze and understand operational workflows together with clients and internal teams; * Document processes and workflows (step-by-step, rules, exceptions, standards); * Organize and maintain up-to-date product documentation; * Support client interactions and alignment meetings; * Organize product requests and improvements (backlog, priorities, history); * Identify flaws and opportunities for improvement in current workflows; * Support the team in standardizing processes and routines. **Requirements and Qualifications** * Availability to work full-time; * Bachelor’s degree completed or in progress (Administration, IT, Engineering, Process Management, or related fields); * Strong communication skills; * Proficiency in Microsoft Office Suite; * Commitment to continuous growth. **Additional Information** Here are some benefits we offer: Wellhub; Unimed Health Plan; Amil Dental Plan; Transportation Allowance; Meal/ Food Ticket; Education Incentive Program; Birthday Day Off; Emotional Well-being Program: Moodar; Possibility of hybrid work arrangement. Work Location:**Recife\-PE** Check out our selection stages: Applications via Gupy; Behavioral Assessment; Technical Test; Group Challenge – remote or in-person; Individual Interview; Hiring. Please note that all candidates who complete these stages will be directed to positions best aligned with their profiles currently under recruitment! So, join us! **\#JoinQCA**! QCA promotes continuous team development by adopting policies and practices that support its corporate mission, grounded in a strong set of beliefs and values. Our mission is to keep every team and every professional motivated, inspired, and engaged around QCA’s cultural pillars: integrity, pursuit of excellence, methodical management, personal development, kindness, and simplicity. We encourage diversity of backgrounds, ideas, and perspectives. Here, you will combine technical knowledge and experience with an environment that stimulates creativity and the use of the latest technologies. All this helps us build one of the most awarded teams in the country. We believe exceptional people drive our evolution. We handle legal solution needs—but also life stories. We recognize the great responsibility involved in taking on any legal matter. We know that behind each case are people and dreams. We are always committed to delivering results from this perspective—treating every success as our own personal victory, not only that of our clients. To achieve this, we foster an environment encouraging empathy and ensuring collaborative, respectful, and diverse engagement. **OUR VALUES** Adopting our clients’ needs as our own Integrity Pursuit of excellence Developing people Kindness and simplicity Methodical management