For over 65 years, Moura has contributed new ideas and technologies to provide the best energy solutions and drive the future forward. Here, we respect and encourage diversity, believing in people and their ability to achieve and grow. If you identify with an innovative environment that offers continuous challenges, come with us! **How about being part of this energy? \#VemSerMoura! 〽️** **Responsibilities and Duties** ***Your day-to-day at Propig will be:*** * Provide support and assistance for the customer journey on POS (card machines) \- connection, configurations, updates; * Support customer service and ensure effective communication, guaranteeing clarity in interactions and effective support throughout the user's journey with POS devices; * Assist in updating POS versions; * Support in POS version certification \- replicate procedures and workflows; * Assist in investigating and analyzing error scenarios/solutions; * Support in generating management reports for creating action plans and executing planned activities; * Monitor area performance indicators; * Ensure a successful experience when using POS devices; * Guardian of the Management System. **Requirements and Qualifications** #### **What are we looking for?** ***Education:*** * Currently enrolled in a Higher Education program in Administration or Technology (from the 3rd semester onwards); * At least 1 year available for internship; * Availability to intern 6 hours per day. ***You stand out if you have:*** * Knowledge of Office 365, especially Excel (Intermediate/Advanced); * Knowledge of 5W2H and PDCA; * Familiarity with remote access tools. **Additional Information:** ***What do we offer?*** In our unique Moura way, we believe people are the energy to move the future. Here, we value and recognize individuals and deliver the best benefits to \#Mourianos 〽️: 〽️ Internship Allowance; 〽️ Meal Voucher; 〽️ Transportation Allowance; 〽️ TotalPass; 〽️ Allya \- Discount Club. 〽️ Life Insurance.