QUEUE ASSISTANT (TEMPORARY) - PAULISTA

Description

Job Summary: We are seeking a QUEUE ASSISTANT to expedite checkout area service by performing pre-service tasks, product registration, or bill payments, thereby reducing waiting times in queues. Key Highlights: 1. Friendly, efficient, and humanized customer service 2. Optimization of customer flow and reduction of queues 3. Agile support for inquiries regarding products and payments **About Logos** Founded in 2005 in Maranhão, **Logos** is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including in-person service, teleservice, and digital channels such as chat and online platforms, delivering integrated and innovative solutions to efficiently meet customer needs. With 20 years of history, we have grown through solid partnerships, sustainable solutions, and—most importantly—the appreciation of people, who sit at the core of everything we do. We are looking for a QUEUE ASSISTANT to deliver friendly, efficient, and humanized customer service, providing clear information about the company’s products and services. This role will expedite checkout area service by performing pre-service tasks, product registration, or bill payments (e.g., credit card, QR Code, PIX), reducing waiting times in queues and ensuring a fast, seamless shopping experience. **Responsibilities** * **Mobile Service:** Approach customers waiting in line using mobile devices (tablets, data collectors, or smartphones). * **Pre-Sale/Pre-Payment:** Scan products, register items, or process bill payments (credit card, QR Code, PIX) before customers reach the cashier. * **Queue Reduction:** Proactively optimize customer flow, especially during peak hours. * **Customer Support:** Promptly address inquiries regarding products and payments. **Requirements** * Completed high school education. * Prior experience in customer service, cashier, or sales roles. * Proficiency in Microsoft Office; technological aptitude (use of data collectors, tablets, or applications). * Proactivity, dynamism, and results orientation. * Strong communication skills and empathy when interacting with customers. * Agile and organized professional. * Ability to work under pressure (peak hours). * Full focus on customer experience (courtesy and efficiency). **Additional Information** * Availability to work from Monday to Saturday; * 44 hours.