Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday
**Level:** Operational
**Employment Type:** Permanent – CLT
Responsible for customer service at physical branches or via telephone, assisting customers with branch processes (e.g., clarifying questions about their products and services, accounts, cash services, updating registration data, using ATMs, etc.), as well as offering and clarifying doubts regarding the Institution’s products and services; additionally, providing managerial support in prospecting new customers and negotiating products and services, aiming to contribute to business results and achievement of established goals.
**Requirements:*** **Minimum Education:** Currently pursuing or completed undergraduate degree in: Administration, Economics, Accounting Sciences, and/or related fields.
* Proficiency in computer applications (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook)
* Knowledge of financial institutions and financial cooperatives
* Knowledge of financial products and services
* Knowledge of and experience with sales techniques
* ANBIMA certification (CPA, CProR, CProI) currently valid is a plus
**Benefits:**
Medical insurance, Dental insurance, Babysitter allowance, Daycare allowance, Education allowance, Christmas basket, Birthday day off, Gympass, Profit sharing, Career development plan, Private pension, Variable compensation, Life insurance, Corporate university, Transportation voucher, Meal voucher, Food voucher