**United. Inspired.** Performance unites us, innovation inspires us, and commitment drives us forward. **All new ideas are welcome**. We are looking for people who want to develop, grow, and dare to think differently. Innovation is an essential part of our DNA. If you value an environment where you can propose new ideas and continuously evolve, you will stand out here. **About us**. Epiroc is a global productivity partner for customers in the mining and construction industries, accelerating the transformation toward a sustainable society. With innovative technology, we develop and supply safe and innovative equipment—such as drill rigs, rock excavation equipment and tools, and construction equipment—for both surface and underground applications. We also offer world-class services and aftermarket support, as well as automation, digitalization, and electrification solutions. Our global headquarters is located in Örebro, Sweden, and we have approximately 18,000 engaged employees supporting and collaborating with customers in more than 150 countries. Learn more at epirocgroup.com. We succeed in our core business because we are innovators—and courageous enough to change. Through collaboration and mutual trust, teams and individuals rely on and support each other to deliver solutions. Together, we lead the way to make mining and construction more sustainable. **Location**: Vespasiano, MG **Work Type**: This opportunity is for a hybrid role, with regular working hours Monday through Friday, from 8:00 a.m. to 5:00 p.m., including up to 70% travel time to customer sites. **Mission**: Visit customers in the T&A – Tools & Attachments business area to assess the current performance of drilling tools used across various surface or underground equipment, proposing corrective actions to increase productivity and reduce costs. **Responsibilities**: * Audit the fleet of operational equipment; * Carry out assessments of equipment and personnel operational capacity according to plan; * Conduct performance studies and gather information on products used by competitors at visited customers; * Perform product testing; * Manage T&A – Tools & Attachments training programs; * Conduct T&A warranty analyses; * Liaise with factory technicians involved; * Provide technical support and training to distributors; * Propose operational and product changes to improve performance and reduce costs; * Propose equipment setting adjustments to enhance performance; * Conduct technical visits to customers across all market segments; * Identify customer production data—rock blasting planning, rock characteristics, drilling methods and parameters; * Execute the area’s annual strategic plan; * Pursue identified sales opportunities at customer sites; * Create, update, and maintain reports containing information collected during customer visits; * Perform other related activities; * Comply with the Integrated Management System and Quality policies and documents; * Be aware of and respect aspect, impact, hazard, and risk assessment sheets; * Stay updated on procedures and instructions applicable to daily tasks. **Requirements**: * Bachelor’s degree or technical diploma in Mining and/or Mining Engineering; * Technical English; * Proficiency in Excel; * Strong knowledge of rock drilling products; * Prior experience in the mining industry—preferably as an Applications Technician; * Experience in or current involvement in Underground Mining (Mine Operations / Control, etc.) and knowledge of mining (Development, Production, Mine Infrastructure, etc.); * Knowledge of underground and surface mining methods; * Report development, strong writing skills, and proficiency in Office suite analytics; **Your profile**: * Strong interpersonal skills (courteous and good listener); * Willingness to accept challenges and goals; * Skilled negotiator, articulate and persuasive; * Effective time management and appropriate resource allocation; * Helpful and a strong team player; * Disciplined and organized, capable of managing multiple projects simultaneously; * Self-motivated, enthusiastic, and persistent; * Ability to handle emergency situations and make decisions; * Proactive problem-solving using analytical approaches; * Careful handling of materials, tools, and equipment; * Prioritizing personal and third-party safety. **It all starts with people**. The world needs metals and minerals to enable the energy transition, and our cities and infrastructure must develop to serve a growing population. To succeed, we need to accelerate the shift toward more sustainable mining and construction industries. At Epiroc, we drive this transformation together with customers and commercial partners in over 150 countries, developing and supplying innovative and safe equipment, digital solutions, and aftermarket support. **We believe everyone deserves equal opportunity**. We encourage applications from all qualified candidates, including women, visible minorities, Indigenous peoples, and persons with disabilities. We foster an inclusive culture where diversity is not just a goal but a fundamental part of our values and how we work. This is how we do business for a sustainable future. Learn more at https://www.epiroc.com.