Description
**Mult Group** is one of the largest vehicle dealership groups in the states of Espírito Santo and Minas Gerais. We seek and value talent — individuals with personality, determination, and strong willpower.
**Responsibilities and duties:**
* Support vehicle after-sales processes, monitoring requests following delivery;
* Provide customer service and outreach during the after-sales phase, offering guidance and directing inquiries;
* Maneuver vehicles in the dealership yard when necessary, adhering to internal safety regulations;
* Inspect vehicle washes to ensure quality standards are met prior to customer delivery;
* Verify customer documentation and registration information;
* File physical and digital departmental processes, contracts, and documents;
* Assist in tracking deadlines, pending items, and administrative after-sales processes;
* Update internal systems, spreadsheets, and operational controls;
* Maintain cleanliness, organization, and proper functioning of the after-sales reception area;
* Support the sales team, service department, and other dealership areas in after-sales routines.
**Requirements:**
* Completed high school education;
* Valid CNH category B driver’s license (mandatory);
* Prior experience in administrative routines, customer service, or after-sales (automotive industry experience is a plus);
* Basic knowledge of Microsoft Office suite;
* Ability to handle public interaction and operational tasks;
* Strong verbal and written communication skills.
Minimum Education Level: High School (Secondary Education)
Driver's License Category: B
* Dental Plan
* Meal Voucher
* Health Insurance Plan
* Performance Bonus