Description
Job Summary:
A professional responsible for customer service, work order management, inventory control, and assistance in emergency situations.
Key Highlights:
1. Customer service (by phone/email/in person)
2. Inventory control of parts and materials
3. Assistance in managing and organizing emergency situations
Customer service (by phone/email/in person); Sending and verifying emails; Creating preventive, corrective, and accident-related service orders; Contacting customers and suppliers; Scheduling services
Closing service orders after completion; Managing inventory of parts and materials required for vehicle maintenance, ensuring sufficient supplies and efficient purchasing; Assisting in managing and organizing emergency situations—such as accidents or mechanical failures—ensuring appropriate actions are taken by relevant teams; Alerting supervisors/responsible personnel upon identifying non-conformities; Working in accordance with Integrated Management System and Occupational Health and Safety standards.
**Minimum Education:** Technical Course
**Driver's License Requirement:** D