Collections Assistant

Description

Job Summary: ClickLivre Energia is seeking a Collections Assistant to support financial routines, focusing on customer relationship management, payment control, and negotiation of pending matters. Key Highlights: 1. Supporting financial routines with a customer focus 2. Contacting customers to collect outstanding amounts 3. Organizing and communicating to negotiate pending matters ClickLivre Energia is looking for a **Collections Assistant** to support financial routines, with emphasis on customer relationship management, payment control, and negotiation of pending matters. We seek an organized, communicative, and proactive professional. **Main Responsibilities** * Contact customers to collect outstanding amounts; * Monitor and control payments, due dates, and delinquency; * Record negotiations and updates in the system/CRM; * Issue invoices, duplicate copies, and support payment agreements; * Provide customer service to clarify financial inquiries; * Support the finance department in administrative routines. **Requirements** * Completed high school education; * Prior experience in collections, finance, or customer service; * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Basic computer proficiency (Microsoft Office suite). **Preferred Qualifications** * Experience with collection systems or ERP software; * Experience working in service-oriented companies or customer-facing roles. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Salary: R$1.800,00 - R$2.000,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site