Junior Success Analyst

R$1,781-3,000/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Analyst responsible for monitoring and managing surgery data, process queues, lead times, conversion rates, and customer service to support operational teams. Key Highlights: 1. Surgery and process data management and analysis 2. Support for team and operational task allocation 3. Focus on departmental performance indicators * Analyze, monitor, and manage the surgery database, process queue, execution lead time, surgery conversion rate, and telephone customer service via dashboards, reports, and provided systems. Provide information and data to support, guide, and assist in the allocation of CRMO operational teams and tasks, with the ultimate objective of achieving departmental performance indicators. * Bachelor's degree in Administration or equivalent practical experience; knowledge of customer service processes; proficiency in Microsoft Office. Employment Type: Full-time, Permanent CLT Salary: R$1.781,23 - R$3.000,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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