Description
**Responsibilities:**
* Greet customers, suppliers, and visitors courteously and professionally.
* Answer telephone calls and route them to the appropriate departments.
* Organize and manage the flow of incoming correspondence, documents, and materials.
* Provide general information about the company's services to customers and visitors.
* Maintain a clean, organized, and professional reception area.
* Collaborate with the administrative team and other departments as needed.
* Track requests and complaints, providing status updates to customers.
* Provide administrative support to remote security desk, monitoring, and tracking departments.
**Requirements:**
* Completed high school education (technical or higher education in related fields is preferred).
* Prior experience in customer service or reception roles.
* Ability to handle multiple tasks in an organized manner.
* Strong verbal and written communication skills.
* Proactivity, friendliness, and professional demeanor.
* Basic computer proficiency (Microsoft Office suite, telephone systems, etc.).
* Knowledge of or interest in electronic security and technology is a plus.