Description
Job Summary:
An experienced professional in serving high-end clients, consultative sales, and administrative routines, with a focus on results and assertive communication.
Key Highlights:
1. Qualified and results-oriented customer service for high-end clients
2. Conducting consultative sales and customized solutions
3. Professional environment with rigorous processes and organization
This position is intended for professionals with experience in administrative routines, consultative sales, and serving mid-to-high-end clients, who demonstrate professionalism, assertive communication, and a results-driven mindset.
**Responsibilities and Duties**
* Provide in-person, telephone, and email customer service;
* Conduct consultative sales by identifying client needs and presenting appropriate solutions;
* Issue invoices and organize sales-related documentation;
* Perform internal recordkeeping and controls using spreadsheets and systems;
* Manage and organize office emails and administrative requests;
* Support administrative and commercial routines, ensuring process compliance;
* Maintain workplace organization, including physical and digital files;
* Contribute to delivering qualified customer service experiences focused on results.
**Requirements and Qualifications**
* Completed High School education;
* Prior experience in administrative routines and customer service;
* Experience in consultative sales, preferably for mid-to-high-end clients;
* Knowledge of invoice issuance and administrative documentation organization;
* Basic to intermediate proficiency in Excel or Google Sheets for information and record management;
* Strong verbal and written communication skills;
* Organizational skills, attention to detail, and responsibility for internal records and processes;
* Professional demeanor and ability to interact effectively with demanding clients;
* Previous experience in environments with strict process and documentation controls.
**Additional Information**
Weekly working hours: 44 hours, scheduled from Monday to Saturday according to roster.
On-site work in an office environment.
Expected profile: organized, responsible, discreet, and mature professional capable of handling sensitive information.
We are a human resources consulting firm specializing in People Management, founded and developed in Maranhão since 1995\. We understand and respect the individual as a person, talent, and potential—the human being being the most important element in the organizational process. This principle guides our differentiated and committed approach to addressing organizational challenges. Our job openings are listed below and on our social media channels.
Our HR Solutions:
* Recruitment and Selection
* Corporate Internship, Trainee, and Young Apprentice Programs
* Psychological Assessment / Potential Evaluation
* Talent Pool for People with Disabilities (PwD)
* Organizational HR Consulting
* HR Research and Organizational Diagnosis
* Career Relocation
* Recruitment Process Outsourcing (RPO)
* Assessment Tools