Description
Virtual Attendance Internship Position Description:
We are seeking an intern to work in the customer service area, assisting with virtual customer support through digital platforms, providing information with a focus on speed, clarity, and humanization.
Responsibilities:
* Conduct virtual customer service interactions with courtesy, empathy, and professionalism;
* Forward specific or complex cases to the respective departments;
* Support proactive communication campaigns via digital channels;
* Suggest improvements to virtual attendance workflows and strategies;
Requirements:
* Currently enrolled in a bachelor's degree program in related fields.
* Strong communication and interpersonal skills.
* Organizational ability and proactivity.
* Basic computer literacy.