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IT Intern

Indeed

Company

Job typeInternship
Workplace typeHybrid
Experience levelNo experience limit
Education levelNo degree limit

Description

**Provide in-person and remote customer support, answering questions and resolving issues, while also operating the technical ticketing system, creating manuals and procedures**. * Handle technical tickets and provide user support. * Diagnose and resolve hardware and software problems. * Install, configure, and maintain IT equipment (computers, printers, networks, etc.). * Receive and dispatch equipment following Hitech's proper procedures. * Assist in administering Windows and Linux operating systems. * Perform updates and preventive maintenance. * Provide network administration support. * Participate in IT projects from planning through execution. * Contribute ideas for technological improvements and innovations. * Assist in implementing new technologies and solutions. * Help create manuals, knowledge base, and customer documentation.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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