Operations Analyst

Description

Job Summary: Telecommunications professional for operations analysis and management, focusing on fiber optic network maintenance and process improvement. Key Highlights: 1. Monitoring and management of departmental goals and KPIs 2. Failure analysis and proposal of operational improvements 3. Support for internal and outsourced teams A telecommunications company is seeking an Operations Analyst in Chapecó. **Responsibilities:** Monitor goals, KPIs, and activities within the department. Schedule and oversee fiber optic network maintenance. Analyze failures, breaks, and propose improvements. Manage service orders, reports, and SLAs. Estimate materials and services. Support internal and outsourced teams. Ensure process organization, documentation, and compliance. Previous roles such as Operations Coordinator, Process Supervisor, Operational Efficiency Specialist, or Project Manager may indicate alignment with some responsibilities of this position. **Desired Qualifications:** **Education:** Completed bachelor's degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Life Insurance * Birthday Day Off * Gympass **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: To be determined.