OPERATIONS SUPERVISOR

Description

Job Summary: Professional responsible for managing teams and projects, defining commercial strategies, ensuring customer satisfaction, and optimizing processes. Key Highlights: 1. Team management and guidance 2. Definition of regional commercial strategies 3. Continuous improvement of efficiency and effectiveness **Job Description:** ---------------------- Achieve goals and KPIs under your responsibility; Manage, guide, and train the team under your responsibility; Ensure customer service satisfaction; Plan and define regional commercial strategies for customer acquisition and retention; Support the development of the department's strategic plan; Plan and monitor projects to ensure they are completed on time and within budget; Manage the department's budget, ensuring efficient resource utilization and goal achievement; Implement policies and procedures to continuously improve the efficiency and effectiveness of activities in your area; Analyze daily sales performance reports. **Mandatory Requirements:** ------------------------------ Completed Technical Course in Telecommunications, Electronics, Networks, Electrotechnics, or related fields; Minimum 3 years of experience in the telecommunications field. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Benefits:** --------------- Meal allowance/food voucher Starbem \- Health and Well-being Telecare Day off Group life insurance Corporate University \- Mhnet Ensina Internet discount after probation period Transportation voucher Wellhub (Gympass) Mobile plan with discount **Work Location:** ---------------------- XANXERE/SC **Additional Information:** --------------------------- On-site position in Xanxerê/SC.