IT Administrative Assistant

Description

Job Summary: This position supports IT governance by managing procurement, inventory, budgeting, and contracts, as well as assisting with IT projects and documentation. Key Highlights: 1. Support in IT governance (ITIL, ISO 27001) and internal policies 2. Management of IT procurement, inventory, budgeting, and contracts 3. Participation in IT projects and monitoring of KPIs **IT Administrative Assistant** **Job Description / Responsibilities:** * Support maintenance and updating of IT governance processes and controls (ITIL, ISO 27001, and internal policies); * Manage IT procurement: identifying needs, requesting quotations, comparative analysis, tracking purchase orders, and supporting the procurement department; * Manage IT inventory control for materials and assets (hardware, peripherals, supplies, and software), including recording receipts/issuances, conducting inventories, and periodic audits; * Monitor and record the IT budget, controlling expenditures, forecasts, cost centers, monthly consumption, and annual planning; * Support contract management, renewals, licenses, and IT vendor services; * Assist in developing and monitoring KPIs (SLAs, service levels, asset health, compliance); * Maintain up-to-date IT documentation (inventory, access records, policies, procedures, standards, and evidence); * Track incidents, action plans, non-conformities, and audit reports; * Provide administrative support to IT management and governance; * Support and/or participate in IT projects, assisting with documenting phases, schedules, status reports, delivery tracking, inter-team alignment, and vendor monitoring. **Required Education and Experience:** Bachelor’s degree in IT (currently pursuing preferred); Basic knowledge of IT governance (ITIL, COBIT, or ISO 27001\); Intermediate Excel skills; Fundamental understanding of budgeting and cost control; Basic knowledge of inventory management; Experience or participation in IT projects (e.g., system implementation, service migration, infrastructure, service desk, governance, etc.); Familiarity with incident and project management tools. **Work Location:** Centro, São João de Meriti **Salary:** R$ 1\.948,86 Benefits: * Transportation Allowance or Parking * Meal Voucher * Basic Food Basket * Dental Plan * Health Insurance * Family Assistance * Life Insurance * Birthday Day Off * Study Incentive * Pharmacy Discounts * Totalpass **Working Hours:** Monday to Friday, 08:00 to 18:00 Minimum Education Level: Bachelor’s Degree