IT Technician

Description

Job Summary: Responsible for providing technical support to operational and administrative departments, ensuring proper functioning of IT equipment and systems. Key Highlights: 1. Hardware, software, network, and peripheral technical support 2. Installation, configuration, and maintenance of equipment 3. Support for industrial network and system infrastructure ### **JOB DESCRIPTION** Responsible for providing technical support to the company's operational and administrative departments, ensuring proper functioning of IT equipment and systems. Performs preventive and corrective hardware and software maintenance, and provides support for network infrastructure and specific industrial systems. **Responsibilities** * Respond to on-site and remote technical requests related to hardware, software, networks, and peripherals; * Perform installation, configuration, and maintenance of equipment (laptops, printers, scanners, etc.); * Support configuration and usage of corporate tools (e\-mail, VPN, Office suite, etc.); * Log and track technical requests in the company's internal ticketing system; * Guide users on correct use of IT resources and best practices for information security; * Conduct basic tests and validations to ensure continuity of IT services; * Support the infrastructure team in ad-hoc activities. ### **JOB REQUIREMENTS** * Completed technical education or currently pursuing a degree in IT, Networking, or related fields; * Prior experience in first-level technical support within corporate environments; * Knowledge of Windows operating systems, Office suite, local networks, and printers. ### **BENEFITS** * As per local collective bargaining agreement ### **ADDITIONAL INFORMATION** **Employment Type:** CLT #### **Dear candidate, by applying for this position, you acknowledge and agree that your application data and information will be shared with Talentbrand and made available to the hiring company.**