Communication Assistant

Description

Job Summary: The LIV is seeking a Communication Assistant for the Marketing team, with a focus on creative writing, content production, and communication aimed at building relationships with schools. Key Highlights: 1. Create narratives and content to engage partner schools 2. Write, review, and adapt texts for email marketing and WhatsApp 3. Manage community channels and support online events At LIV, we understand that emotions are essential components of learning; therefore, our mission is to create spaces for listening and speaking that broaden self-awareness, awareness of others, and awareness of the world—promoting high-quality socioemotional learning for all. To achieve this, we seek individuals who identify with our purpose and share our desire to spread the LIV way, impacting school communities across Brazil. We are looking for a **Communication Assistant** to join LIV’s Marketing team, focusing on creative writing, content production, and relationship-oriented communication. The professional will support communication initiatives that foster relationships with teachers and partner schools, contributing to LIV’s day-to-day communication presence and engagement in a close, light, and relevant manner. ***So, are you ready to \#JoinTheLIV family?*** **Responsibilities and Duties** * Contribute to developing narratives and content for engagement initiatives, including campaigns encouraging partner schools’ participation in brand activities. * Support production of the program’s internal newsletter, ensuring consistency with branding and a customer-centric focus. * Write, review, and adapt texts for email marketing, WhatsApp, and communication materials (digital and physical). * Manage WhatsApp community channels and support online events, organizing message distribution, polls, announcements, and providing live support during broadcasts. * Monitor interactions and assist in tracking simple engagement KPIs (e.g., Instagram shares, page views, replies, requests, campaign adoption). * Support the department by organizing schedules, reports, records, and communication materials. * Collaborate with cross-functional teams to foster an integrated and collaborative work environment. **Requirements and Qualifications** * Degree in Social Communication, Journalism, Advertising, Marketing, or related fields (completed or in progress). * Passion for writing and strong ability to produce creative texts. * Interest in social media content and digital communication. * Familiarity with basic engagement metrics (open rates, click-through rates, interactions). * Basic knowledge of email marketing. * Familiarity with content production workflows and social media management. * Strong organizational skills to manage multiple daily tasks. **Nice-to-have qualifications:** * Knowledge of customer journey mapping and content marketing * Ability to develop scripts and narratives * Curiosity to learn new tools and technologies, including AI applied to communication **Additional Information** #### **Why join the LIV team?** **We offer:** Meal Allowance or Food Allowance (your choice); Gympass, to help you stay on top of your health; Casual dress code; Birthday Day Off—so your special day doesn’t pass without celebration; One Friday Off per month (or one flexible day off per month, to be coordinated with your manager); Career development plan—we want to see you soar with us! *We believe diverse teams are key to fulfilling our mission of transforming lives and Brazil. Therefore, we actively encourage applications from individuals identifying with historically marginalized groups for all positions.* We can’t choose what we feel, but we can learn how to respond to our emotions. Have you ever thought about that? Nice to meet you—we’re the Life Intelligence Laboratory, but you can call us LIV! We understand that emotions are essential components of learning; therefore, our mission is to create **spaces for listening and speaking** that broaden self-awareness, awareness of others, and awareness of the world—promoting high-quality socioemotional learning for all. To achieve this, we seek individuals who identify with our purpose and share our desire to spread the **LIV way**, impacting school communities across Brazil. Will you join us on this journey? Here, you’ll find: **Collaborative people** \- We believe that together, we can find the best solutions; **Growth rooted in responsibility and purpose** \- We recognize ethics and pedagogical impact as non-negotiable in our daily work; **Care and active listening toward those who make LIV happen** \- We value care and respect as indispensable elements of our work, which is why we are empathetic and inclusive; **A dynamic perspective** \- We are restless, proactive, and innovative in delivering the best socioemotional experience; **Commitment to our community** \- We make decisions based on what our schools tell us, practicing active listening and a feedback-driven culture.