Job Summary: Professional responsible for receiving and assisting customers in urgent/emergency situations, directing them and clarifying doubts to ensure high-quality service. Key Highlights: 1. Customer service and delight 2. Focus on service excellence 3. Team integration in customer service **Responsibilities and Duties** About the Position: * Receive and assist customers seeking urgent/emergency care services, directing and accompanying them to the requested departments and clarifying doubts or identifying the responsible person for clarification, aiming to deliver the high-quality service defined by the institution. **Requirements and Qualifications** If customer delight and service excellence resonate with you, the customer service area at Rede Américas is the right place for you. To transform healthcare, you must: * Have completed high school; * Possess prior experience in customer service. Minimum Education Level: High School (Secondary Education) * Health Insurance and Life Insurance * + Benefits may vary depending on the job location and brand. * UAU Benefits Club, SESC benefits * Meal Allowance / Food Allowance or On-site Cafeteria (depending on location) * TotalPass, primary care clinic, discounts on exams and vaccines * Transportation Allowance and Performance Bonus (PPR) * Telepsychology * Development and Career Cycle, Technology Academies / PMAX, and Crescer Program
João Silva
Indeed · HR
João Silva
Indeed · HR
