Customer Experience Internship

Description

Job Summary: This Customer Experience Internship at Clever Up involves interacting with and monitoring students, tracking attendance, and providing support for school activities. Key Highlights: 1. Opportunity to create experiences and connect people in a dynamic environment. 2. Focus on effective communication and interpersonal interaction. 3. Comprehensive training for all requirements. **Customer Experience Internship – Clever Up \| Salvador\-BA** **Contract Duration:** 12 months **Location:** Salvador/BA **Job Type:** On-site **Working Hours:** 30 hours per week **Schedule:** Monday – 11:30 AM to 5:30 PM Tuesday – 3:00 PM to 9:00 PM Wednesday – 11:30 AM to 5:30 PM Thursday – 3:00 PM to 9:00 PM Friday – Day off Saturday – 8:00 AM to 1:00 PM **Benefits** \- Transportation allowance \- Online English course \- Ongoing training **About Clever Up** Clever Up is a modern language school that believes learning English goes far beyond textbooks. We create experiences, connect people, and transform learning into something light, fun, and real! If you enjoy dynamic environments, possess strong communication skills, and like interacting with people, join our team! **Your Responsibilities** * Conduct welcome outreach to new students. * Monitor student experience throughout the course. * Track student attendance. * Conduct periodic follow-ups with students and their guardians. * Record interactions in the system. * Support sales campaigns for events and internal activities (Halloween, workshops, etc.). * Assist in preparing simple retention and satisfaction reports. * Provide administrative support. * Interact with and support students present at the school. * Receive comprehensive training for all requirements. **Requirements** * Currently enrolled in an undergraduate program (Administration, Communications, Commercial Management, Psychology, Pedagogy, or related fields). * Strong verbal and written communication skills. * Organizational skills and attention to detail. * Proficiency with digital tools. * Proactive and relational personality. Job Type: Internship Contract Duration: 12 months Compensation: R$1\.200,00 per month Benefits: * Transportation voucher Work Location: On-site