Receptionist

Description

Job Summary: Customer service professional responsible for receiving clients, presenting aesthetic procedures, and managing appointments and registrations. Key Highlights: 1. Personalized customer service and welcoming clients. 2. Presentation of aesthetic procedures and clarification of doubts. 3. Appointment management and communication with the technical team. **JOB DESCRIPTION** Receptionist **RESPONSIBILITIES AND DUTIES** Receive clients visiting the unit; Provide customer service according to the service standards of the BotoEsthetic franchise network. Receive and make contacts via available channels (telephone, WhatsApp, e\-mail, and others); Present available procedure options, explain how they are performed, their benefits, positive outcomes, before-and-after images, pricing, and payment terms, among other information; Clarify any client questions regarding specific procedures; Register new clients in the systems; Schedule and confirm appointments in advance with clients; Notify the technical team about client arrivals; Carry out post\-sale activities. **REQUIREMENTS AND QUALIFICATIONS** Reside in Feira de Santana/BA. Completed high school education; Experience in customer-facing roles, preferably in aesthetics or healthcare; Proficiency in Excel and Word. **PREFERRED QUALIFICATIONS** Experience in aesthetic or healthcare clinics. Employment Type: Full-time CLT Salary: R$1\.694,00 \- R$2\.500,00 per month Benefits: * Transportation allowance Experience: * Customer service (Preferred)