Funeral Agent I

Description

Job Summary: The professional will serve customers, record information in the system, assist management with administrative tasks, and organize various departmental documents. Key Highlights: 1. Customer service and support 2. Assistance with administrative tasks and organization 3. Information recording and form completion WE WANT YOU ON OUR TEAM! We are proud to say that we are part of a team of over 4,000 employees working synergistically across more than 150 cities, and that we are the driving force behind the Group’s development and evolution. To fulfill our mission, we need people who take genuine pleasure in serving, who inspire and drive transformation. Here, our mission is to inspire care at all times—this means respecting and promoting diversity and inclusion across all positions. JOIN GROUP ZELO! WHAT YOU WILL DO: * Serve customers by providing information about products and services. Identify the nature of requests from internal and/or external customers, and attend to them as needed. * Forward bureaucratic matters, verify documentation required for service execution, direct customers to the Institute of Forensic Medicine (IML), collect payment vouchers, and perform other activities necessary to complete customer service and transfer arrangements to the funeral home. * Complete forms and record information in the system. * Provide support services in coordination with Human Resources, Administration, Finance, and Logistics departments. * Assist management with routine administrative tasks. Organize various departmental documents and files, classifying them according to pre-established criteria and archiving them per departmental procedures. * Ensure proper use of office supplies, identify replenishment needs, and request purchases from the responsible person based on identified requirements. * Assess material requirements and report them to the local manager. WHAT WE REQUIRE: * High school education in progress DESIRED: * Completed high school education DOES THIS POSITION MATCH YOUR PROFILE? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Educational Requirement: High School (Secondary Education) * Meal Allowance * Transportation Allowance * Life Insurance * Funeral Plan * Health Plan * DuBenefícios