




Job Summary: We are seeking an expert in recruitment and selection for operational positions to manage the entire process—from profile definition to candidate offer—with emphasis on behavioral competencies and consulting. Key Highlights: 1. Expert in recruitment and selection for operational positions 2. Focus on profile analysis and competency-based interviews 3. Consultative profile for continuous improvement of the area Are you a graduate in HR, Psychology, or related fields—and an expert in recruitment and selection for operational positions, from profile definition through to offering the selected candidate? If your answer is yes, we’re looking for you! \#JOINATENTO \#LI\-TD1\. **Responsibilities and Duties** * Collaborate with hiring managers to define and understand job profiles, identifying key competencies required for the role; * Understand the company’s organizational culture, goals, and strategies; * Post and promote job openings; * Resume screening and candidate sourcing (hunting); * Conduct competency-based interviews; * Prepare behavioral assessment reports and opinions; * Submit reports to clients and monitor selection processes jointly with them. **Requirements and Qualifications** * Minimum age of 18 years; * Proficiency in Microsoft Office suite; * Strong verbal and written communication skills (clarity, conciseness, and active listening); * Empathy and patience; * Problem-solving ability (quick situational analysis; rapid decision-making); * Organization and efficiency; * Ability to work under pressure; * Familiarity with systems and technology; * Availability and flexibility regarding working hours; * Experience in recruitment and selection for operational positions; * Ability to handle high volumes of job openings; * Consultative profile oriented toward continuous improvement of the area; * **Completed or currently pursuing a bachelor’s degree.** * Willingness to work onsite at the Atento Cabula unit or in Uruguay. **Additional Information** **Salary** R$ 1\.855,33\. **Working Hours** 9:00 \- 18:48 **Work Schedule** 220 hours/month \| 5x2 \- Days off on Saturday and Sunday (availability to work Saturdays when required) **Benefits** * Meal voucher and/or food allowance; * Life insurance; * Funeral assistance; * Daycare allowance / Allowance for children with disabilities; * Product discounts; * Dental care plan; * Medical care plan; * Discounts at gyms / sports activities; * Educational partnerships with course discounts; * Career development plan. **Work Location: ON-SITE at Cabula Unit \-** Rua Silveira Martins, Salvador, Bahia, Brazil, 41180\-675 **Powered by AI. Connected by People.** Atento is a long-standing leader in the BPO industry. Now, we’re taking it further—leading the Business Transformation Outsourcing (BTO) movement, a new way to transform customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate specialists who make technology simple, effective, and truly impactful. If this purpose resonates with you, if you value empathy, and believe technology should serve people—join us! Here, you’ll be part of transformative experiences that foster real connections and tangible results. **Explore our other Career Portals as well:** Atento Portal – for customer service roles (chat, voice, email, etc.); Atento Digital Portal – for digital marketing and social media professionals; Atento TI Portal – for technology professionals; Atento PAP Portal – for door-to-door sales representatives/supervisors; Interfile – for back-office and process management solutions; PcD Portal – exclusively for persons with disabilities. Tip: Always keep your information updated and complete, and aim to finish one application before starting another—agreed?


