Description
Job Summary:
Commercial Manager to build trust-based relationships, manage the team, and lead unit operations, ensuring excellence and adherence to network standards.
Key Highlights:
1. Essential role in building trust-based relationships with customers and partners
2. Team management and unit operations leadership
3. Results-oriented focus and continuous performance improvement
We are seeking a committed professional with leadership qualities and a results-driven mindset to serve as **Commercial Manager** at our local unit.
This position plays an essential role in building trust-based relationships with our customers and partners, managing the team, and leading unit operations—always ensuring service excellence and compliance with our franchise network's standards.
**Responsibilities and Duties**
* Ensure customer service complies with the network's quality standards;
* Support and monitor activities related to **prospecting new customers and partners**;
* Lead the **service sales process**, including negotiations, value presentations, payment terms, and contract formalization;
* Perform **cash opening and closing procedures**;
* Participate in implementing **post-sales activities and customer relationship management**;
* Supervise team shift start-up and closing activities;
* Monitor and analyze **commercial targets and KPIs**, driving continuous performance improvement for the unit.
**Requirements and Qualifications**
* Reside in Feira de Santana/BA
* **Completed or currently pursuing a bachelor's degree** in Administration, Accounting, Marketing, or Human Resources;
* **Prior experience** in sales, customer service, commercial management, and team leadership.
Employment Type: Full-time CLT
Compensation: R$2\.520,00 per month