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Job Summary: The professional will be responsible for customer service, dispensing medications, sales, inventory management and organization, ensuring patient satisfaction and safety. Key Highlights: 1. An environment that values initiative and transformation 2. Focus on human dignity and integrity 3. Great growth opportunities We are people who care for people. Each one with unique characteristics, stories, and qualities, yet all united by the same purpose: to live fully. We take pride in our history, so we do our best today without losing sight of tomorrow. If you value human dignity, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate, with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, helping clarify doubts and providing product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, following pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check stock levels of medications and products, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products, including their features, benefits, and possible drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in compliance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. **Additional Information** BENEFITS: * Meal allowance (as per collective bargaining agreement); * Transportation allowance; * Health plan, subject to eligibility based on location and position; * Dental plan, upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), with payroll deductions; We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and wellbeing are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in every state of the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human dignity**, **results-driven performance**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy chain. Our business model centers on selling health- and wellness-oriented products and services to our customers. We operate in the specialty retail market, following the *drugstore* concept. We aim to be more than just a pharmacy chain—we strive to become an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma, a pharmaceutical consultation service where customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 giants united by a single purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.
