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Job Summary: Professional responsible for customer service, dispensing medications, sales, inventory management, and organization in an environment that values human development. Key Highlights: 1. Environment that values human development 2. Protagonism and agent of transformation 3. Great growth opportunities We are people who care for people. Each one with unique characteristics, stories, and qualities, yet all united by the same purpose: to live fully. We are proud of our history, so we do our best today while never losing sight of tomorrow. If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check stock levels of medications and products; replenish items as needed and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy-available products, including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in compliance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT MAY BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. **Additional Information** BENEFITS: * Meal voucher (as per collective bargaining agreement); * Transportation voucher; * Health plan (eligibility based on location and position); * Dental plan (voluntary enrollment); * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training — Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Network**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states of Brazil, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human-centered values**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy chain. Our business model focuses on selling products and services related to our customers’ health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy chain but an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma—a pharmaceutical consultation service—where customers receive individualized treatment follow-up in equipped, comfortable rooms. Today, we are over 25,000 giants united by one purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.
