We are looking for a **Field Services Coordinator** to plan and manage the activities and deliverables of field operations in the regional area under their responsibility, ensuring maximum efficiency in the execution of scheduled routes. Plan, together with the Regional Field Services Management, the material requirements and team sizing, aiming for full execution of activities aligned with the budget allocated to the area. Ensure full, correct, and safe execution of technical services according to operational needs, as well as company-established standards and procedures, with the goal of service quality. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through monitoring, training, feedback, task delegation, conflict resolution, motivational actions, performance evaluation, hiring requests, reassignment and/or termination requests, and application of disciplinary measures, among other people management actions; * Promote and internalize the organizational culture (Business, Mission, Vision, Values, and Strategy) within the team; * Monitor and analyze departmental performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that increase productivity and performance in departmental activities; * Support audit processes when required; * Prepare and present reports, forms, spreadsheets, or documents to leadership, as requested; * Participate in defining the department’s strategic and budgetary planning, when requested; * Actively participate in organizational meetings and commitments, when requested; * Use individual and collective personal protective equipment (PPE), when necessary; * Perform other duties related to the position, as required by the department and leadership direction; * Plan and manage the activities and deliverables of field operations in the regional area under their responsibility, ensuring maximum efficiency in the execution of scheduled routes; * Plan, together with the Regional Field Services Management, the material requirements and team sizing, aiming for full execution of activities aligned with the budget allocated to the area; * Ensure full, correct, and safe execution of technical services according to operational needs, as well as company-established standards and procedures, with the goal of service quality; * Develop the team of managers to perform high-quality activities focused on indicator analysis and planning processes, optimizing energy usage in the department; * Plan and align processes, workflows, and resources required to support operations, in coordination with supervisors; * Ensure fairness and accuracy in commission and productivity payments to employees. **Requirements and Qualifications** * Completed or ongoing undergraduate degree; * Minimum 3 years of experience in the field, including at least 1 year managing people; * Knowledge of GPON; * Process Management; * Crisis Management; * Familiarity with Field Services departmental processes; * Driver’s License Class "B" and Defensive Driving certification. **Preferred Qualifications:** * Postgraduate studies in related fields, either in progress or completed; * Willingness to travel; * Proficiency with Google tools (Sheets, Docs); * Geographic knowledge of the region. **Additional Information** A work culture that respects and values people; Internal events covering diverse topics; A collaborative environment that fosters personal and professional development; Both horizontal and vertical organizational structures—meaning you are the protagonist of your own career!; Meal benefits (Headquarters via cafeteria; Branches via Alelo card); Co-payment Health Insurance Plan; Dental Insurance Plan; Life Insurance; Childcare Assistance; Dependent Assistance for Persons with Disabilities (PCD); Payroll-deductible loans (available after 6 months); Wellhub (Gympass); Discounts of up to 50% on Brisanet Internet and BrisaMusic services; Discounts of up to 60% at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.