···
Log in / Register
Service Control Analyst
Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
Favourites
Share
Some content was automatically translatedView Original
Description

Job Summary: Administer service orders and/or contracts in accordance with organizational guidelines to ensure that material and service contracts meet scope, cost, and schedule requirements to fulfill customer expectations. **In this role, your responsibilities will include:** * Ensuring correct handling of orders with respect to timing, scope, and cost; * Maintaining an updated Backlog file; * Ensuring purchase orders are issued to internal/external suppliers for all order deliverables; * Critical review of purchase orders; * Keeping the supply and service delivery schedule updated to issue the estimated monthly billing value; * Identifying costs incurred for materials and equipment held in inventory and/or penalties resulting from failure to meet purchase order delivery dates; * Participating in project handover meetings, as required; * Executing order adjustments whenever necessary and in accordance with each BU’s rules; * Requesting billing for service orders and verifying their payment; * Performing revenue recognition estimates and coordinating activities with various support teams to obtain estimated recognition; * Coordinating material deliveries in collaboration with various support teams; * Collaborating with the Service Coordinator on service execution, billing, and recognition; * Controlling costs, inventory, and unbilled orders; * Maintaining constant contact with the customer to update deadlines and obtain billing authorization; * Reviewing checklists for order closure. **Who You Are:** You maintain a positive attitude despite adversity. You demonstrate a proactive mindset during both good and challenging times. You make sound decisions even when complete information is unavailable. You propose useful ideas that are new, better, or unique. You convey calmness and sustain productivity even when situations are unclear. **For This Role, You Will Need:** * Bachelor’s degree in Business Administration or Finance; * Minimum of 2 years’ experience in administrative roles; * Knowledge of ERP organizational processes (Oracle); * Work location: Sorocaba, SP; **Our Culture and Commitment to You:** At Emerson, we prioritize a workplace where all employees are valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know great ideas come from great teams. Our commitment to continuous career development and building an inclusive culture ensures you have the support to thrive. Whether through mentoring, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are essential to driving growth and delivering business results. We recognize the importance of employee well-being. We offer medical, dental, pharmacy, and Wellhub (Gympass) benefits; life insurance; credit union membership; private pension plans; recognition programs; and more. Our supportive culture for our people includes Employee Resource Groups and an Employee Assistance Program, as well as extended parental leave (maternity and paternity), as a Citizen Company. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.**

Source:  indeed View original post
João Silva
Indeed · HR

Company

Indeed
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.